Privacy Policy

At Nut Mama, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Information you provide while contacting our customer support

  • Device, browser and website usage information through cookies and similar technologies

We only collect information that is reasonably required to provide and improve our services.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Confirm and communicate order details

  • Provide customer support

  • Process payments and refunds

  • Send order updates and service-related communications

  • Improve our website, products and customer experience

  • Prevent fraudulent or unauthorised transactions

  • Comply with applicable legal and regulatory requirements

  • Send promotional or marketing communications where permitted and, where applicable, with your consent

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Nut Mama does not ordinarily store your complete debit card, credit card, UPI or banking credentials on its own servers. Payment information is handled by the applicable payment service provider in accordance with its own privacy and security practices.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers where required to operate our business, including:

  • Payment gateway providers

  • Delivery and logistics partners

  • Website and technology service providers

  • Customer support or communication platforms

  • Analytics and marketing service providers, where applicable

Such information is shared only to the extent reasonably necessary for providing the relevant service, operating the website, or fulfilling legitimate business purposes.

We may also disclose information where required by applicable law, legal process, court order or governmental authority.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences and provide a better customer experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, and comply with applicable legal and regulatory requirements.

8. Third-Party Links

Our website may contain links to third-party websites, services or platforms.

Nut Mama is not responsible for the privacy practices, content or security of such third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.

9. Children’s Privacy

Our website and services are not intentionally directed towards children. We do not knowingly collect personal information from children without appropriate consent where such consent is required under applicable law.

10. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information held by us.

You may also contact us regarding concerns about the use of your personal information or withdraw consent for certain optional communications where applicable.

To make a privacy-related request, please contact us using the details below.

11. Changes to This Privacy Policy

Nut Mama may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

For any questions, concerns or requests relating to this Privacy Policy, please contact:

Nut Mama

Email: thedelifoodsco@gmail.com
Phone/WhatsApp: +91 98731 90831